Privacy Policy

Last updated: May 2025  ·  Water Beauty Innovation Co., Ltd.

This Privacy Policy explains how Water Beauty Innovation Co., Ltd. ("WaterBeauty", "we", "us") collects, uses, and protects personal data submitted through this website. It applies to all visitors, including those located in the European Economic Area (EEA) and is prepared in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal data is:

Water Beauty Innovation Co., Ltd.
Taiwan
Email: service@waterbeauty.eco

2. What Data We Collect

When you submit the enquiry form on this website, we collect the following information:

• Company name
• Industry type
• Contact name
• Email address
• Phone number (optional)
• Primary goal / purpose of enquiry
• Daily wash cycle volume
• Additional notes (optional)
• Date and time of submission

We do not collect sensitive personal data, payment information, or data from minors.

3. Purpose and Legal Basis for Processing

We process your data for the following purpose:

• To respond to your enquiry — reviewing your facility requirements and preparing a tailored assessment or quotation.

You may withdraw your consent at any time by contacting us at service@waterbeauty.eco. Withdrawal does not affect the lawfulness of processing before withdrawal.

4. Data Retention

We retain your personal data for a maximum of 24 months from the date of submission, or until you request deletion — whichever comes first. After this period, your data is permanently deleted from our records.

5. Third-Party Data Processors

Submitted form data is stored using the following third-party service:

• Google LLC (Google Sheets / Google Workspace) — data may be stored on servers located in the United States. Google LLC participates in the EU–U.S. Data Privacy Framework and provides appropriate safeguards under GDPR Article 46.

We do not sell, rent, or share your personal data with any other third parties for marketing purposes.

6. Your Rights (EEA Visitors)

Under GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restriction — request that we limit processing of your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, please contact us at service@waterbeauty.eco. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been infringed.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to submitted form data is restricted to authorised personnel only.

8. Cookies and Tracking

This website does not use cookies for tracking or advertising purposes. If analytics tools are used in future, this policy will be updated accordingly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For any questions, data requests, or concerns regarding this Privacy Policy, please contact:

service@waterbeauty.eco
Water Beauty Innovation Co., Ltd., Taiwan